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  • voicebot

    • A collection of 16 posts
  • Improving Dialogflow Phone Calls by Adding Noise
    • dialogflow
    • voicebot
    • guide

    Improving Dialogflow Phone Calls by Adding Noise

    How to add filler noise (aka comfort noise) and ambient noises to Dialogflow voicebots for the phone to improve the user experience. ... read more

    • 10 Mar 2020
    • Chad Hart
    • 6 min read
    Build a Conversational IVR with Amazon’s Lex and Connect in 45 minutes
    • voicebot
    • guide

    Build a Conversational IVR with Amazon’s Lex and Connect in 45 minutes

    Review and guide on building an interactive, speech-based conversational / voicebot IVR using Amazon Lex and Amazon Connect ... read more

    • 03 Jan 2020
    • Binoy Chemmagate
    • 11 min read
    AudioCodes Voice.AI Gateway Review
    • voicebot
    • dialogflow

    AudioCodes Voice.AI Gateway Review

    A review of AudioCodes' Voice.AI Gateway for connecting SIP and phone calls to speech and bot services. Review of the product and tests connecting to Dialogflow. ... read more

    • 10 Dec 2019
    • Chad Hart
    • 11 min read
    Building a Multi-business Voicebot IVR
    • voicebot
    • dialogflow

    Building a Multi-business Voicebot IVR

    How to apply a Dialogflow agent to multiple different businesses with customization. The post covers how we arrived at our architecture, how we created a templating system for providing customized fulfillment with lots of node.js fulfillment code for reference. ... read more

    • 30 Jul 2019
    • Chad Hart
    • 13 min read
    Adding SMS to your Voicebot IVR
    • voicebot
    • dialogflow

    Adding SMS to your Voicebot IVR

    How to combine telephony voice and SMS inside the same Dialogflow bot to make a multi-channel, intelligent IVR. Discussion of the use case, voicebot gateway architecture, and using contexts as filters. ... read more

    • 23 Jul 2019
    • Chad Hart
    • 7 min read
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    About

    cogint.ai is a blog exploring the intersection of AI technologies and communications. We cover speech analytics, voice assistants, computer vision and how these rapidly evolving medium impact human interactions.

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    Tags

    • review
    • analysis
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    • voicebot
    • speech analytics
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    • rtc_optimization
    • dialogflow

    Latest posts

    • Improving Dialogflow Phone Calls by Adding Noise
      10 Mar 2020
    • Build a Conversational IVR with Amazon’s Lex and Connect in 45 minutes
      03 Jan 2020
    • AudioCodes Voice.AI Gateway Review
      10 Dec 2019

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