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  • analysis

    • A collection of 4 posts
  • AI in RTC Report Highlights: Speech Analytics & Voicebots show the most promise
    • analysis
    • speech analytics
    • computer vision
    • voicebot

    AI in RTC Report Highlights: Speech Analytics & Voicebots show the most promise

    Highlights and key findings from the recently released Kranky Geek Research AI in RTC study. Speech Analytics & Voicebots show the most promise. Computer vision and RTC optimization lag behind in adoption. ... read more

    • 22 Aug 2018
    • Chad Hart
    • 4 min read
    When will Voice AI Replace the Call Center Voice Channel?
    • voicebot
    • analysis

    When will Voice AI Replace the Call Center Voice Channel?

    Consumer voicebot technology is becoming common place, so how long until this tech pervades the call center? We look at the status of telephony-oriented voicebot technology and when it might arrive. ... read more

    • 03 Jul 2018
    • Chad Hart
    • 5 min read
    Which Machine Learning Project Wins with Developers on Github?
    • analysis

    Which Machine Learning Project Wins with Developers on Github?

    A look at data from GitHub to see how 25 different machine learning projects compare against each other in terms of popularity and active development. ... read more

    • 22 May 2018
    • Chad Hart
    • 6 min read
    Google uses AI to make phone calls interesting again
    • analysis
    • voicebot

    Google uses AI to make phone calls interesting again

    Will Google's new Duplex technology that makes calls into business on behalf of users actually help telecom by generating calls? Chad examines what Duplex means for telephony and there this might lead. ... read more

    • 15 May 2018
    • Chad Hart
    • 7 min read
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    cogint.ai is a blog exploring the intersection of AI technologies and communications. We cover speech analytics, voice assistants, computer vision and how these rapidly evolving medium impact human interactions.

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